Sales isn’t just about closing deals—it’s about building genuine connections that lead to long-term success. By focusing on the "know, like, and trust" factor during the discovery phase, you create meaningful relationships that result in smoother projects, repeat clients, and valuable referrals.

Are your leads going radio silent after the discovery call? This guide breaks down practical ways to avoid getting ghosted, along with tips for handling it like a pro if it happens, so you can keep your sales process smooth and stress-free.

To level up your digital marketing agency and stay ahead in a competitive market, focus on creating an unmatched client experience. By conducting thorough discovery, ensuring clear communication, providing customized reporting, offering proactive recommendations, and engaging in ongoing education and collaboration, you can foster strong, long-term client relationships. This approach not only drives results but also builds trust and positions your agency as a valued partner. With these strategies, your clients will not only stay loyal but also advocate for your agency, boosting your reputation and growth!